New Certified Hospitality Training Programme
We launched an exclusive Certified Hospitality Training Programme designed to raise the bar for guest relations and concierge services across South Africa’s hospitality industry.
D&D Concierge Consultancy Launch 2024
D&D Concierge Consultancy will offer Concierge and guest relations consulting, guest relations training, inspirational speaking and facilitating as well as continue hosting the South African Concierge Forum.
Deon Prinsloo bids Palazzo Hotel farewell
After nearly 15 years as Head Concierge and Guest Relations Manager at the award-winning Palazzo Hotel Montecasino, Deon Prinsloo is stepping away from his role to pursue a new chapter in his illustrious career.
The 9th Annual South African Concierges Conference 2018
Deon Prinsloo, Concierge at The Palazzo Hotel, established the SA Annual Concierge Conference, now in its 9th year, as a platform for concierges to stay updated on industry trends and continuously improve guest experiences.
The 8th Annual South African Concierge Conference 2017
Concierges in Johannesburg participate in four educational tours annually, with September marking the gathering of hospitality professionals for the Annual Concierges Conference.
The 5th Annual South African Concierges Conference 2014
South African concierges understand the importance of making guests feel at home. A genuine smile, friendly demeanor, and a firm handshake create a warm and inviting atmosphere, ensuring that every guest’s experience begins on a positive note.
