Deon Prinsloo, Concierge at The Palazzo Hotel, established the SA Annual Concierge Conference, now in its 9th year, as a platform for concierges to stay updated on industry trends and continuously improve guest experiences.
Concierges in Johannesburg participate in four educational tours annually, with September marking the gathering of hospitality professionals for the Annual Concierges Conference.
South African concierges understand the importance of making guests feel at home. A genuine smile, friendly demeanor, and a firm handshake create a warm and inviting atmosphere, ensuring that every guest’s experience begins on a positive note.
